Stickhead lacrosse opened in Memphis, Tennessee in February 2001. What started as a couple of guys trying to build Lacrosse in the South has now gone International via the World Wide Web. Based in Memphis with Shipping leader UPS, Stickhead Lacrosse has positioned itself to take advantage of the premier shipping company in the business. By listening to, as well anticipating customers' needs, Stickhead Lacrosse will continually adapt to maintain its exemplary reputation and its commitment to 100 percent customer satisfaction. If you ever have a concern or even just a comment please don't hesitate to contact one of us. Thanks for helping us do what we love, build this great sport of Lacrosse!
Owner, Stickhead Lacrosse
Ron Ansley............. Ron@stickheadlacrosse.com
Prior to returning anything to Stickhead, the customer must call 901-820-0145 to obtain a RETURN AUTHORIZATION number (RA#) before you attempt to return an item. There will be a 15% restocking fee on "custom" items.
ALL CLEARANCE (CLR) ITEM SALES ARE FINAL.
Returned Custom Helmets cannot be returned to the manufacturer and thus incur a 15% restocking fee.
Equipment Breakage Warranty
All plastic heads are sold with a 6 Month warranty (just the plastic part..not the stringing or the aluminum shaft). If your plastic head breaks within 6 Months from purchase, please call the manufacturer. Customer must obtain an RA# with the manufacturer and can ship the head to the company who will in turn supply a replacement unstrung head. Additional fees can be paid to have that return head strung.
All shafts above the aluminum grade are warranted against bending and breakage for 6 months after purchase. All titaniums are ONLY protected for 6-weeks. If your shaft breaks or bends within 6 Months from purchase, please contact the manufacturer for a return authorization.
Vendor Contact Info::
6645 Poplar Ave. #208
Germantown, TN 38138
All items carry a 2-WEEK money-back guarantee ONLY if the items have not been played with.
We ship using the premier shipping company UPS!
UPS and Stickhead Lacrosse offer several shipping options with orders over $200 shipped free UPS Ground!
Some items, such as goals and rebounder walls are oversize items and cannot be overnighted and will incur an ADDITIONAL shipping charge. these items are shipped directly from the manufacturer.